Administration services

Administration is central to the success of your pension scheme

Good administration is crucial for the smooth running of your defined benefit pension scheme.

We tailor our administration service to our clients’ needs – from a simple help desk for your in-house team, to our full service which includes pensioner payroll, accounts production and management of the trustee bank account.

We focus on getting benefit calculations right.  We have rigorous processes to minimise errors, and we check our calculations and we check them again so you can have confidence in our figures.

How can First Actuarial help?

Supporting your members

We give members clear and comprehensive information that they can understand and rely on. Whether members prefer printed documents, online tools or websites, we’ll give them the right information in a format that suits them.

Trustee accounting

We’ll prepare your trustee report and accounts, and work closely with your appointed auditor to get both signed off in a timely manner. We employ qualified accountants and use specialist software to deliver a smooth-running scheme accounting service.

Managing your trustee bank account

We set up robust systems and controls to manage the trustee bank account safely. We carry out cashflow projections and manage investments and disinvestments so we always have just enough money in the trustee bank account to pay member benefits. This keeps funds invested as long as possible, working hard for the scheme.

Running your pensioner payroll

We can work with your staff on your pensioner payroll, or we can run it for you, making sure pensioners are paid the right amount at the right time.

Why choose First Actuarial?

Our administration services are integrated with our other pension services, making us quick and efficient at everything we do.

We employ skilled staff and our technology is modern and robust, so we’re strangers to the legacy system problems that slow other providers down.

At First Actuarial, the people who answer the phone are the same ones who do the administration work. They’re always at hand to answer your members’ questions. That’s how we build trust with scheme members – this can prove invaluable when they’re faced with important financial decisions.

Both trustees and members notice that we genuinely care about the members and always put them first.

Learn more about our administration services

Download our brochure

Get in touch

Get in touch with one of our administrators to discuss how we can help you.

We have worked closely with First Actuarial since 2001. Administratively, they have performed extremely proficiently and well within budget constraints. The senior management team have full confidence in their advice and consequently First Actuarial are held in very high regard.

First Actuarial case studies

The Kennel Club

Concerned about the risk of an Employer contribution increase as a result of high liabilities, Trustees of the Kennel Club Pension Fund turned to First Actuarial.

“They’re extremely professional and helpful. Their input always seems sound, logical and well presented. First Actuarial handled the transition well, they provide us with helpful guidance, and have delivered what they promised when they pitched for the work.”


Royal Mail

The Communication Workers Union (CWU) enlisted the help of First Actuarial when Royal Mail proposed replacing its Defined Benefit pension fund with individual Defined Contribution arrangements.

“I can’t speak highly enough about First Actuarial – their people have been brilliant. The journey has been inspirational, nothing but a positive experience.”



As a result of an unusual clause in their trust deeds, Trustees of the pension scheme sponsored by the Society of British Aerospace Companies (SBAC) funded their liabilities on a buy-out basis.

“First Actuarial are very proactive. They respond quickly and get things done. They have proved to be competent and conscientious, and have a very professional and personable approach to business relations.”

See all our case studies
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